People come to you to with a need, but they’ll stay with you because of the services you offer, so how do you ensure loyalty from customers that are constantly being told they can get a better deal elsewhere?
I won’t pretend to have the whole answer to that conundrum, but expanding what you offer is one way of mitigating the risk of losing clients by placing your eggs in a multitude of baskets, and there is no shortage of advice on how best to do that.
Westcoast got together with Evolearn’s star turn Antti Hemminki to create a short 10 minute video that should give you a good framework of what you need to consider when looking to expand your services and support portfolio.
This the third and last in our series of videos covering Hybrid IT, Mobility and Security and now finally Services and Support.
If you missed any of our previous videos you can take a look at the whole series here
I won’t pretend to have the whole answer to that conundrum, but expanding what you offer is one way of mitigating the risk of losing clients by placing your eggs in a multitude of baskets, and there is no shortage of advice on how best to do that.
Westcoast got together with Evolearn’s star turn Antti Hemminki to create a short 10 minute video that should give you a good framework of what you need to consider when looking to expand your services and support portfolio.
This the third and last in our series of videos covering Hybrid IT, Mobility and Security and now finally Services and Support.
If you missed any of our previous videos you can take a look at the whole series here
No comments:
Post a Comment